POLICIES

 

BOOKING

 

We recommend that you schedule appointments in advance in order to receive your preferred date, time and service provider. We may require a credit card or purchase of a gift certificate at the time of booking in order to reserve the appointment.

 

ARRIVAL

 

Our scheduling is designed to permit the correct time needed to complete your services. Please help us by being on time so that we may complete your service as scheduled. If you are more than 15 minutes late, it may be necessary to reschedule your appointment. Our staff is in great demand, so please be respectful to their time and that of other guests by honoring your commitment to be here for your reservation and service requested. Altering your appointment last minute may result in a fee. 

 

CANCELLATIONS

 

We understand that sometimes it is necessary to change your schedule. Out of consideration for others we kindly ask you to provide a minimum of 24 hours notice if you wish to change or cancel an appointment so that your reserved time may be filled. Should you give us less notice than required or simply not show up for your appointment, the full service will be finalized with the credit card you keep on file with us for reservations.

 

PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE

 

In certain instances, our menu prices may change. We will always strive to maintain costs and only change prices when necessary. We will always quote a “starting at” price and not a final cost, due to changes or conditions in your services. Our service providers will go over your services and define any changes to pricing if any are needed during your private consultation.

 

PAYMENTS/RETURNS

 

We accept cash, Visa, and MasterCard for all services and products. Payment in full is required at the time of service. Salon Sabiha does not accept checks. Retail exchanges (excluding makeup) may be made within 7 days of purchase with a receipt. Sorry, no refunds.

 

CELL PHONE USE AND TRANQUILITY

 

We request that you kindly silence your cell phone prior to your arrival at the salon. Please be mindful of other guest's experience. 

 

COMFORT

 

For your enjoyment as well as the relaxation of others, please do not bring small children to the salon unless they have an  appointment or there is someone to supervise them.

 

HEALTH CONCERNS AND COMFORT LEVEL

 

Please notify our staff before booking a service if you have any physical ailments, allergies or disabilities. The salon is designed to be handicap friendly, please help us to book the appropriate services for you.

 

FOR YOUR PROTECTION

 

We regret that we cannot be responsible for loss or damage to personal articles including clothing or accessories. Please keep valuables with you during your appointment. We also ask that you wear the smock provided for protection of your clothing.

 

SERVICE GUARANTEE

 

If you are anything less than happy with your service, we require you to notify and rebook within seven days of your original appointment to avoid any additional costs. We always strive to better serve our guests. 

 

BEST OF BOULDER  AWARDS 2013, 2014 and 2015 !

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© 2016 Salon Sabiha